Our Commitment to You: 7win63 does not sell, rent, or trade your personal information to third-party marketers — ever. Your data exists on our platform for one reason: to give you a safe, fair, and personalized betting experience. This policy explains how that works in plain language, not legal jargon. If you have questions, our Data Protection Officer is available at privacy@7win63.app.
1. Overview
This Privacy Policy describes how 7win63 ("we," "us," "our," or "the Platform") — the operator of the online betting platform available at 7win63.app — handles your personal information. This policy applies to all Filipino members and visitors of 7win63, across all services we offer: sports betting, sabong, JILI slot games, live casino, and VIP Club features.
7win63 operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, enforced by the National Privacy Commission (NPC) of the Philippines. We are also subject to PAGCOR's data governance requirements as part of our operating license. This policy is written to meet the full disclosure standards required under Philippine law.
By registering an account on 7win63 or otherwise using our platform, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use and contact us to request account closure and data deletion.
2. Data Controller
The data controller responsible for your personal information on 7win63 is 7win63 Operations, the entity holding the PAGCOR license to operate the platform at 7win63.app. As data controller, 7win63 determines the purposes and means by which your personal data is processed.
We have appointed a dedicated Data Protection Officer (DPO) in line with the requirements of RA 10173. If you have any questions, concerns, or requests regarding your personal data on 7win63, you may contact our DPO directly at privacy@7win63.app. We aim to respond to all data-related inquiries within five (5) business days.
3. What Personal Information We Collect
7win63 collects only the personal information that is necessary for us to operate as a regulated Philippine gaming platform, verify your identity, process your transactions, and provide you with a quality betting experience. Below is a breakdown of the categories of information we collect:
Identity Information
Full legal name, date of birth, government-issued ID number, nationality. Required for KYC under PAGCOR regulations and to enforce the 21+ age requirement on 7win63.
Contact Details
Mobile number, email address, and — where voluntarily provided — a secondary contact. Used for account communication, OTP verification, and support on 7win63.
Financial Data
GCash number, Maya account, bank account details (last 4 digits and bank name), and transaction history on 7win63. Required for deposits, withdrawals, and AML compliance.
Betting & Gaming Activity
Bet history, wagering amounts, game play logs, session duration, and win/loss records on 7win63. Used for account management, responsible gaming, and regulatory reporting.
Device & Technical Data
IP address, device type and model, operating system, browser type, and session timestamps. Used for security, fraud detection, and improving the 7win63 platform experience.
Communications
Records of live chat, email, and support ticket exchanges with the 7win63 team. Retained to maintain quality of service and resolve disputes fairly.
Sensitive Information: 7win63 does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or sexual orientation. The only potentially sensitive data we collect is government ID information, which is required solely for identity verification under PAGCOR regulations and Philippine AML law.
4. How We Collect Your Information
7win63 collects your personal information through the following channels:
- Direct from you at registration: When you create your 7win63 account, you provide your name, contact details, date of birth, and chosen payment method.
- During KYC verification: When you submit your government-issued ID and selfie for identity verification, we collect and securely store the information contained in those documents.
- Through your platform activity: Every time you deposit, place a bet, play a slot game, or contact support on 7win63, that activity generates data that is automatically logged to your account record.
- Through your device and browser: Technical data including your IP address, device identifiers, and browser information is collected automatically when you access 7win63.app.
- From payment providers: When you make a GCash or bank transfer deposit, your payment provider shares transaction confirmation data with 7win63 to credit your account.
- From third-party verification services: 7win63 may use PAGCOR-approved identity verification partners to cross-check the information you provide during KYC.
5. Why We Use Your Personal Information
Every piece of personal data that 7win63 collects has a specific, legitimate purpose. We do not collect data speculatively or "just in case." Here is how we use your information and the legal basis for each use:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation & management | Name, contact details, login credentials | Contract performance |
| Identity & age verification (KYC) | Government ID, selfie, date of birth | Legal obligation (PAGCOR / RA 9160) |
| Processing deposits & withdrawals | Financial data, transaction history | Contract performance |
| Anti-money laundering (AML) compliance | Transaction patterns, financial data | Legal obligation (RA 9160 AMLA) |
| Fraud detection & security | Device data, IP address, behaviour patterns | Legitimate interest |
| Responsible gaming monitoring | Betting activity, session data | Legal obligation (PAGCOR responsible gaming rules) |
| Customer support | Communications, account history | Contract performance |
| Promotional communications | Contact details, betting preferences | Consent (opt-in; you can unsubscribe at any time) |
| Platform improvement & analytics | Aggregated, anonymised usage data | Legitimate interest |
6. Sharing Your Personal Information
7win63 does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Full stop. However, there are limited circumstances where we are required or permitted to share your data:
Payment Providers
When you make a deposit or withdrawal on 7win63, your transaction details are shared with your chosen payment provider — GCash, Maya, your bank, or card network — to process the transaction. These providers have their own privacy policies and are bound by their own regulatory obligations under BSP (Bangko Sentral ng Pilipinas) regulations.
Regulatory Authorities
As a PAGCOR-licensed operator, 7win63 is required to provide player activity data, KYC documentation, and transaction records to PAGCOR upon regulatory request. We are also required under the Anti-Money Laundering Act (RA 9160) to report suspicious transactions to the Anti-Money Laundering Council (AMLC). These disclosures are legal obligations, not commercial choices.
Identity Verification Partners
7win63 uses PAGCOR-approved identity verification service providers to assist with KYC processing. Your ID documents and selfie may be shared with these partners for the sole purpose of verifying your identity. These partners are contractually prohibited from using your data for any other purpose.
Law Enforcement
If required by a valid court order, subpoena, or law enforcement directive under Philippine law, 7win63 may disclose personal information to the relevant authority. We will disclose only the minimum information required by the specific legal request.
Business Transfers
In the unlikely event that 7win63 undergoes a business restructuring, merger, or acquisition, member data may be transferred to the successor entity as part of the transaction. In such a case, we will notify affected members and ensure the successor entity is bound by equivalent data protection obligations.
7. How We Protect Your Information
Protecting your personal data is a core operational responsibility at 7win63 — not an afterthought. We implement multiple layers of technical and organizational security measures:
256-bit SSL/TLS Encryption in Transit
All data transmitted between your device and 7win63.app is protected by 256-bit SSL/TLS encryption. This means your login credentials, payment information, and personal details cannot be intercepted by third parties during transmission.
Encrypted Data Storage
Sensitive data stored in 7win63's systems — including KYC documents, financial records, and authentication credentials — is encrypted at rest using AES-256 encryption. Access to raw data is restricted to a small number of authorized personnel.
Multi-Factor Authentication (MFA)
7win63 offers OTP-based authentication for account logins and all withdrawal requests. We strongly recommend enabling MFA on your account to add a second layer of protection beyond your password.
Role-Based Access Controls
Only 7win63 staff with a specific operational need are permitted to access member personal data. Access is logged, audited, and reviewed regularly. No staff member has unrestricted access to the full member database.
Regular Security Audits
7win63 conducts regular internal and third-party security audits of our platform infrastructure. Identified vulnerabilities are addressed promptly, with critical issues given immediate priority.
Data Breach Response Protocol
In the event of a data breach that poses a risk to member privacy, 7win63 will notify affected members and the National Privacy Commission within 72 hours of discovery, as required under RA 10173.
8. How Long We Keep Your Information
7win63 does not retain your personal information indefinitely. We keep your data only as long as necessary for the purposes it was collected, or as required by Philippine law. Below are our standard retention periods:
- Account information and KYC documents: Retained for a minimum of five (5) years after account closure, as required by PAGCOR regulations and the Anti-Money Laundering Act.
- Transaction and betting records: Retained for five (5) years from the date of each transaction, in line with AMLC reporting requirements.
- Customer support communications: Retained for three (3) years from the last interaction, to support dispute resolution.
- Device and technical logs: Retained for twelve (12) months, used primarily for security and fraud detection purposes.
- Marketing consent records: Retained until you withdraw consent or close your account, plus twelve (12) months thereafter.
When the applicable retention period expires, 7win63 will securely delete or irreversibly anonymize the data in question. Anonymized data may be retained indefinitely for aggregated analytics and business reporting, as it no longer constitutes personal information under RA 10173.
9. Cookies and Tracking Technologies
7win63 uses cookies and similar tracking technologies to operate our platform, improve user experience, and gather analytical insights. A cookie is a small text file placed on your device when you visit 7win63.app. Here is a breakdown of the types we use:
| Cookie Type | Purpose | Duration | Category |
|---|---|---|---|
| Session Cookie | Keeps you logged in during your current 7win63 session. Essential for the platform to function. | Session end | Essential |
| Authentication Token | Remembers your login state between visits on 7win63 if you select "Remember me." | 30 days | Functional |
| Preferences Cookie | Stores your display preferences, language settings, and favourite sports markets on 7win63. | 12 months | Functional |
| Security Cookie | Helps detect fraudulent logins and unusual account activity on 7win63. | Session end | Essential |
| Analytics Cookie | Aggregated, anonymised data on how members navigate 7win63 — pages visited, features used, session length. Used to improve the platform. | 12 months | Analytics |
| Performance Cookie | Monitors platform loading speed and error rates on 7win63 to help our engineering team identify and fix issues. | 30 days | Analytics |
You can control non-essential cookies through your browser settings. Disabling cookies may affect the functionality of certain 7win63 features — particularly those requiring you to stay logged in. Essential cookies cannot be disabled as they are necessary for the platform to operate securely.
Cookie Consent: By continuing to use 7win63.app after being presented with this policy, you consent to our use of cookies as described above. You may withdraw consent for non-essential cookies at any time through your browser settings, though this may affect some platform functionality.
10. Your Rights Under Philippine Data Privacy Law
As a Filipino data subject, you have specific rights under the Data Privacy Act of 2012 (RA 10173) regarding your personal information on 7win63. We respect and support all of these rights:
Right to Access
Request a copy of all personal information that 7win63 holds about you, along with details of how it's being used. We will provide this within 15 business days of your verified request.
Right to Rectification
Request correction of any personal information on 7win63 that is inaccurate, incomplete, or out of date. Contact our support team with the correct information and relevant documentation.
Right to Erasure
Request deletion of your personal data from 7win63, subject to our legal retention obligations. Data required for regulatory compliance cannot be deleted before the mandatory retention period ends.
Right to Object
Object to certain uses of your personal data — particularly for direct marketing communications. To unsubscribe from all 7win63 marketing, contact us at privacy@7win63.app.
Right to Portability
Request your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider. Available on request from our DPO.
Right to File a Complaint
If you believe 7win63 has handled your personal data improperly, you may file a complaint with the National Privacy Commission (NPC) of the Philippines through their official channels.
To exercise any of these rights, contact our Data Protection Officer at privacy@7win63.app. We will require you to verify your identity before processing any data subject request, to ensure we are responding to the legitimate account holder. We aim to respond within five (5) business days and complete all requests within thirty (30) days.
11. Minors
7win63 is strictly for adults aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Our registration process includes a date of birth field and age verification steps specifically to prevent minors from accessing our platform.
If we discover that we have inadvertently collected personal information from a person under 21, we will immediately close the associated account, forfeit any balance in line with our Terms and Conditions, and permanently delete all personal data associated with that account. If you believe a minor has registered on 7win63, please contact us immediately at support@7win63.app.
12. Changes to This Privacy Policy
7win63 may update this Privacy Policy from time to time to reflect changes in our data practices, Philippine law, PAGCOR requirements, or the features of our platform. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered members via email or an in-platform notification.
We encourage you to review this policy periodically. If you continue using 7win63 after any update is posted, you are deemed to have accepted the revised policy. For material changes that affect your rights significantly, we will provide at least 7 days' advance notice before the new terms take effect, giving you time to review and, if necessary, request account closure.
13. Contact Us and Our Data Protection Officer
For all data privacy matters related to your 7win63 account — whether you want to exercise your rights, have a question about how we use your data, or want to file a concern — please use the following contact details:
If you are unsatisfied with our response to a privacy concern, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing RA 10173 and has the authority to investigate complaints and impose sanctions on data controllers found to have violated Philippine data privacy law.